The Commission for Conciliation, Mediation and Arbitration (CCMA) plays a crucial role in South African labor relations. Through our experience handling over 500 cases, we’ve developed a proven methodology for successful dispute resolution.
Effective CCMA representation requires a deep understanding of both legal requirements and human dynamics. Our approach focuses on:
- Thorough Case Preparation
- Comprehensive documentation review
- Witness preparation and statement compilation
- Timeline construction and evidence organization
- Strategic Conciliation Approach
- Focus on interests rather than positions
- Creative solution development
- Relationship preservation where possible
- Arbitration Excellence
- Clear and compelling case presentation
- Expert witness management
- Procedural compliance
Our success rate of 85% in CCMA matters demonstrates the effectiveness of this structured approach. Key to this success is our emphasis on early intervention and thorough preparation, combined with a deep understanding of South African labor law and CCMA processes.
This article shares practical insights and best practices for HR professionals and labor practitioners handling CCMA disputes, drawn from real-world cases and outcomes.